Soft Skills Development Programme

It's not what you do: it's how you do it.

Our Soft Skills Programme at The UnLearners helps clients evolve from simply knowing the ‘what’ to nailing the ‘how’ — 85% of job success actually revolves around the latter. Keep scrolling to learn more. When you’re ready, complete the form so one of our Master UnLearners can help you customise your team’s soft skills development journey.

So what exactly is the Soft Skills Development Programme?

It’s a modular experience: you choose four items from a menu of skills that we will help you develop for your team over a structured delivery timetable.

Soft Skills Menu

You know what your team needs: we’re here to build that for you.

1. Emotional Intelligence

Ideal for leadership development, this soft skill helps people better understand colleagues and teammates, extend empathy toward them and navigate complex yet valid emotions in a healthier way.

3. Adaptability & Flexibility

Critical for business longevity, this soft skill helps people read, process and adapt to emergent information and circumstances beyond a company's control. Help your team thrive amid uncertainty.

2. Critical Thinking

Ideal for improving efficacy, this soft skill helps people find patterns, anomalies and opportunities within context. Your team will learn about logic, evidence and assumptions among other things.

4. Collaborative Culture & Teamwork

Essential for building a consistently high-performing team, this soft skill helps people identify and resonate with their shared purpose. Your team will enjoy new levels of mutual trust and respect.

5. Effective Communication

No employee can succeed without this soft skill. The way we deliver this module improves your team's verbal and non-verbal communication, driving up employee engagement and satisfaction scores.

7. Empathy & Compassion

While we touch on these soft skills when we teach the Emotional Intelligence module, we use this one to develop these even further, in particular, for candidates being considered for promotion.

6. Problem Solving & Decision-Making

This soft skill is a major differentiator in the professional world. We'll help each member of your team improve their decision quality and understand the 360° long term impact along with it.

8. Cultural Competence & Inclusivity

Critical for developing competitive advantages in an increasingly diverse world, these soft skills are aligned with global policies and regulations. This is one way to futureproof your business.

9. Resilience & Stress Management

Linked to adaptability and flexibility, these soft skills enhance the robustness of your entire team. Through this module your team will learn how to navigate daily and emergent acute stressors.

11. Vision & Strategic Thinking

Another crucial soft skill in empowering employees at all levels: this module helps improve the quality of goals being set by your team, as well as the ability to garner support in achieving those.

10. Conflict Resolution

Essential for building a healthy team, this soft skill enables a psychologically safe working environment. Teams learn not just how to navigate of conflict, but how to leverage it constructively.

12. Time Management & Prioritisation

Event and meeting punctuality, and fulfilling delivery deadlines: these things can make or break your reputation with your clients and customers. It's why we dedicate a whole module just for these.

When & where does it take place?

Our standard pricing is based on digital delivery over four consecutive monthly sessions. If you’d like to customise your training schedule, for example booking on-site facilitation in weekly blocks, our team is able to give you individualised pricing aligned to your needs. If you don’t have a training facility of your own but would prefer to attend in person, please include this detail during your first meeting with one of our Soft Skills Programme experts.

Who should attend the Soft Skills programme?

The UnLearners’ Soft Skills programme is mainly for two types of companies: those devoted to continual improvement, and those going through the frustration of zero capacity to train these skills internally.

It’s not for companies on the fence about their own commitment to becoming category and industry leaders. It’s for the ones who want to do and be better at the work they do.

If this is you, it’s time to book your obligation-free consultation with one of our team members.

Why do companies keep booking this programme?

Each of our clients is unique but one thing connects them all: the aim to improve team cohesion and productivity.

Whether it’s about bringing different generations together as part of one unified workforce, embracing the strengths that diversity can offer, or increasing the distance that followers need to catch up to match product and service standards, we help build and strengthen the soft skills that make these things happen.

hey@theunlearners.com